Earlier this week, we released a brand-new 30-page survey report, What Your Employees Think About Your Benefits Communication: New Research from Jellyvision conducted by Harris Poll. That’s right—this is original research based on interviews with more than 2,000 full-time employees about what workers in 2016 think about the way their employers talk to them about their benefits. Specifically, it gives insights into:
- How your current stuff is working (or not)
- What employees think about your communication channels
- To what degree employees are hungry for more help
- And what engages them and what doesn’t
There’s a ton to dig into, but for now, here are 3 findings we thought were especially interesting:
#1. More than half of employees say they’d like help from their employer when choosing a health plan.
Interestingly, 86% of employees surveyed said they understand their company’s overall health insurance plan offerings. However, at the same time, 56% said they would like help from their employer when choosing a health plan–16% strongly so, 40% somewhat so.
#2. Among those whose company offers health insurance, about 4 in 10 (41%) feel the open enrollment process at their company is extremely confusing.
Yup. And even more (49%) said making health insurance decisions is always very stressful.
#3. When employees understand how HDHPs really work, they’re far more likely to have positive feelings towards them.
What are the numbers on this, you ask? Well…
27% of HDHP-knowledgeable employees say HDHPs are affordable compared to 11% of HDHP Not-Very-or-Not-at-All-Knowledgeable employees
30% of HDHP-knowledgeable employees say HDHPs are a good value compared to 6% of HDHP Not-Very-or-Not-at-All-Knowledgeable employees
18% of HDHP-knowledgeable employees say HDHPs offer good coverage compared to 3% of HDHP Not-Very-or-Not-at-All-Knowledgeable employees
16% of HDHP-knowledgeable employees say HDHPs are dependable compared to 4% of HDHP Not-Very-or-Not-at-All-Knowledgeable employees
Want to discover a lot more about what employees feel about benefits communication in 2016—and see if you have any benefits communication blind spots? Take a second to…
And before you leave us, you might to also get your hands on the following helpful benefits communication resources: